You always hope when you do a story that the people in the story will be happy with it. Thank you notes are some of the most kind and thoughtful gestures. I’m always touched when I receive one. The thought that someone took the time to sit down and write a note and then to go to the trouble of dropping it in the mail, rather than just dashing off a quick e-mail. Every time I receive a note like this I think, “People can be so nice.” Thank you notes are also extremely personal, but this note was...
